Q & A
How do I get 15% off?
Sign up for our newsletter to get 15% off your first order. Code will be delivered to your inbox.
How do I get free shipping?
We're currently offering free standard shipping on all domestic orders of $75 or more. This will automatically be applied at checkout.
How fast will my order ship?
Your order will be processed and shipped within 1-3 business days from our HQ in MN. Shipping methods do not include processing times.
My size is out of stock, will it be restocked?
Most styles are limited editions that sell out fast and will not be restocked. Sign up for our newsletter (at the bottom of our website) and follow us on Instagram (@shopdogthreads) to hear first when we launch new collections — you'll be first in line!
Do you have a size chart?
You can view sizing advice (based on weight) for your dog in the size drop down above. Human sizing details are listed under description. If you have further questions please email us at email@example.com. We will respond within 1-2 business days.
Do you offer gift wrapping?
Yes. Please include your gift message, name and request of gift wrapping in the note section at checkout.
Do you ship internationally?
Yes — we ship worldwide using DHL, FedEx, UPS, & USPS.
What shipping carriers do you offer?
We offer USPS, UPS, FedEx, & DHL.
Still have questions?
Email firstname.lastname@example.org, to receive a response within 1-2 business days.