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GET YOUR GIFTS IN TIME

FREE 2 DAY SHIPPING

Purchase before December 15th to enjoy FREE 2 DAY shipping on all U.S. orders.

Note code needed. Please allow 1-3 business days for order processing.

QUESTIONS + ANSWERS

If for any reason you are not satisfied with your purchase, please return it for an exchange, credit, or refund.

We gladly accept returns or exchanges of unused merchandise within 30 days of your purchase date. If your order is placed during November or December you have until January 31st to process your return or exchange. Items must be unworn, unwashed, and unaltered. Please include all original packaging and hang tags. 

Final sale and markdown items will only be returned for store credit with a $5 restocking fee per unit. A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase. 

For returns, click here to create your prepaid return label in our customer service portal. Please have your order number (starting with OSxxxx) and zip code ready. If you do not have your order number or are located outside of the U.S., you can send your return to the following address along with your name and contact info:

Dog Threads

635 9th Street SE

Suite 105

Minneapolis MN, 55414

For exchanges, please follow the instructions above for a return then purchase the item(s) you wish from our website. This is much faster than requesting an exchange by mail.

We offer worldwide shipping through USPS, DHL, UPS and FedEx. Please allow 2-3 business days for your order to be fulfilled, shipping methods do not include processing times. Tracking will be sent to you via email once your order is on it’s way. Shipping timelines are not guaranteed by any carriers and we can not reimburse for delayed, lost or stolen packages. Any required customs fees or taxes are the responsibility of the buyer.

Most styles are limited editions that sell out fast and will not be restocked. Sign up for our newsletter and follow us on social (@shopdogthreads) to hear first when we launch new collections — you'll be first in line!

Yes — please include your gift message, name and request of gift wrapping in the note section at checkout.

We're [mostly] human and happy to help. We will respond to all emails within 1-2 business days. Please send your email to: info@shopdogthreads.com